Help & Support

Find answers to common questions or get in touch with our support team

How do I join a class?

To join a class, you'll need an invitation code from your class representative. Once you receive the code, open the Learniey app, navigate to "Join Class" from the main menu, and enter the code. You'll be instantly added to your class and can start accessing all class materials and announcements.

How do I access my class timetable?

Your class timetable is available on the home screen of the app. Simply tap on the "Timetable" tab to view your complete schedule. You can switch between daily and weekly views, and set reminders for upcoming classes.

Can I download study materials for offline access?

Yes! All PDFs, notes, and exam papers can be downloaded directly to your device. Tap on any document, and you'll see a download button. Downloaded materials are stored in the "Downloads" section of the app and can be accessed even without an internet connection.

How do I watch recorded classes?

Recorded audio and video classes are available in the "Classes" section. You can browse by date or subject, and stream them directly or download for offline viewing.

What should I do if I forgot my password?

If you've forgotten your password, Press Forgot Password link on the app, enter your email and will send you a reset password link.

How do I verify my email address?

When you create an account, we'll send a verification email to the address you provided. Check your inbox (and spam folder) for an email from Learniey, and click the verification link. For more information, visit our page.

Can I be part of multiple classes?

Yes, you can join multiple classes with Learniey. Each class will appear separately in your app, and you can easily switch between them from the main menu. All announcements, materials, and timetables are organized by class.

Is my data secure?

Absolutely. We take your privacy and security seriously. All data is encrypted during transmission and storage. We never share your personal information with third parties without your consent. Read our for more details.

How do I update the app?

App updates are automatically available through the Google Play Store. We recommend enabling automatic updates to ensure you always have the latest features and security improvements. You can also manually check for updates in the Play Store app.

What devices are supported?

Learniey is currently available for Android devices running Android. We're working on expanding to more platforms in the future.

Still Need Help?

If you couldn't find the answer to your question, our support team is here to help. We typically respond within 24 hours.

Contact us at:

Whatsapp Support